Business Link

PCCW

HKAS

OFCA

 

Our Services

CPE Testing

Calibration

Repair

Application

Download

e-Survey

 

 

 

Survey of Service

Dear Customer,
For further enhancement, please give your valuable comments on our calibration and repair service of test equipment by filling in the e-form below.

Contact information
Company :
Contact Person :
Tel & Email :
Date : (dd/mm/yyyy)
1. Key service indicators (Calibration)
a) Work quality / Workmanship
poor (1)
(2)
(3)
(4)
good (5)
b) Duration
long (1)
(2)
(3)
(4)
short (5)
- How long do you expect?
c) Scope of service
not adequate (1)
(2)
(3)
(4)
adequate (5)
d) Staff
i. Ease of contact
poor (1)
(2)
(3)
(4)
good (5)
ii. Attitude
iii. Responsiveness
iv. Flexibility in handling your special request
v. Achieving agreement
e) Pick up & delivery service
2. Key service indicators (Repair)
a) Work quality / Workmanship
poor (1)
(2)
(3)
(4)
good (5)
b) Duration
long (1)
(2)
(3)
(4)
short (5)
- How long do you expect?
c) Scope of service
not adequate (1)
(2)
(3)
(4)
adequate (5)
d) Staff
i. Ease of contact
poor (1)
(2)
(3)
(4)
good (5)
ii. Attitude
iii. Responsiveness
iv. Flexibility in handling your special request
v. Achieving agreement
e) Pick up & delivery service
3. Overall performance

not satisfied (1)

(2)

(3)

(4)

satisfied (5)
4. Additional comments :



Thank for your visit!


Sun Creation Copyright © 2017